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|Sportsbike - Go HARD FROM THE START. AUS.Tel: 02 9836 0774 | INTL.Tel: +61 2 9836 0774|
To help you with your order, we will need your name, delivery address, telephone details and any alternative e-mail address. It is important your information be correct so we can contact you if we need clarity or there is a promotional offer to advise you of. We also need the MAKE / MODEL / YEAR of your bike and a clear description of the product or products you are ordering. We will call you or contact you via e-mail with pricing confirmation including Freight, we will send details of the preferred payment method.
OK so no one is perfect, so if you don't hear from us within 3 days, please contact us.
You are welcome to call us with orders and questions. We are ready to take your order Monday to Friday 9 am to 6 pm (Australian Eastern Standard Time). Please have your questions, order details and delivery details ready when calling.
Telephone your order to:
Regrettably, due to attempts at Fraud, we will only accept Credit Cards at our discretion from approved Australian Customers and approved overseas Customers whom have a history of purchases with us. We apologise for this. We are also confined by Card Issuer guidelines and our Bank's guidelines as to what type of transaction we can accept. If we can not accept your card, PLEASE DO NOT BE OFFENDED, we are confident we can find an acceptable form of payment for you.
Shipping and Dispatch
WE DELIVER. Sportsbike has been trading since 1996 and we have
a very strict approach to orders. As soon as we recieve payment
into our account, we send the goods or commence manufacture with
delivery as discussed and agreed. If we have an anticipated delay,
we will give you the option to hold off payment. If an unexpected
delay is encountered, we advise you. Essentially we do what we say
we will do.
Delivery and Freight
In Australia we send by Australia Post or by Courier. We can send by Next Day Post, Post - Signature required or Ordinary Post. Ask us to quote on Freight when ordering. If you have a preferred Carrier then please send us your Account details and we will arrange to send through your preferred Carrier.
Transactions in Australian Dollars
Prices are in Australian Dollars (AUD) and orders are paid in Australian Dollars. Please note: in the event of fluctuations in the value of the Australian Dollar, payments may attract a Foreign Currency Adjustment Fee (FCAF). While we are reluctant to impose this Fee, we must reserve the right to. The FCAF will changed on a daily basis to ensure fairness and will only be charged if unavoidable - ask Sportsbike for a quote.
Refunds, Returns and Cancellations
All products are consigned from our premises in good order and in working condition. If there is a problem with the condition of orders received and we are unable to arrange replacement under Warranty or offer replacement products, and we have been advised within 24 hours of the receipt of your order that there was a problem, we will make a Refund. All Cancellations and Returns will attract 10% Re-Stocking Fee and any Freight or charges paid will be charged. Refunds will only occur after the goods have been returned to Sportsbike and return freight is paid.
We will comply with your request to describe the contents of a package. Although Export Orders sometimes attract local Taxes and Duties when they arrive in your country, in our experience, mostly you do not get charged, but we can not guarantee it. You are responsible for any local Customs Duties and Taxes. Australian Residents must add 10% GST to all parts and freight prices.
User and Care Instructions
We supply User and Fitting Instructions with most products we sell. If you have and difficulty, you are welcome to E-mail or Telephone us for further assistance.
Terms and Conditions
Unless specified, all prices are in Australian dollars. Prices and Specifications are subject to change without notice and do not include Freight. Australian Customers must add GST.
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|All prices are in Australian dollars (unless otherwise specified).
Australian Customers must add GST. Prices and Specifications are subject to change without notice and do not
include freight. The name 'Sportsbike' and the Sportsbike logo are registered Trade Marks of Key Capital Australia Pty Limited.
Copyright © KeyCapital Australia Pty Limited trading as Sportsbike & Sportsbike Performance.